1. About ICC Services
ICC Services SAS is a wholly owned affiliate of the International Chamber of Commerce (ICC). ICC is the world business organization, the only representative body that speaks with authority on behalf of enterprises from all sectors in every part of the world. ICC was founded in 1919.
ICC Services SAS is located at 33-43 avenue du Président Wilson, 75116 Paris, France. We can be reached by phone at +33 1 49 53 28 28 or by fax at +33 1 49 53 28 59.
ICC Corporate Chart
If you want to know more about ICC activities please visit the About ICC gateway of the ICC website.
2. ICC Store’s Privacy Statement
3. Nature of information collected
In order to ship your order, to receive ICC newsletters or information about ICC products and services, to contact ICC for any questions or comments, to request ICC products and services, or to register for ICC events and trainings, you may choose to provide some personal information:
Categories of personal data that you provide voluntarily:
Personal data that we collect automatically:
When you visit our website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area ("EEA"), this information may be considered Personal Data under Applicable Data Protection Laws.
Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further in section 9 below.
4. Purposes of Data Processing
ICC, or ICC affiliates, or processors on their behalf, may use the personal information that you provide:
ICC, or third parties on its behalf, may also use information provided in an aggregate and anonymous form for internal business and planning purposes, including to analyse trends and statistics.
5. Data retention
ICC Services will retain your Personal Data only for as long as necessary for the purposes as set out above in section 4 for which Personal Data has been collected or until you request to no longer receive communications from us in accordance with the European General Protection Regulation and applicable related data protection legislation. ICC services might also retain this Personal Data to comply with further applicable legal, tax or accounting requirements.
The bank, as processor, processes and stores payment information on behalf of ICC Services in accordance with applicable laws.
6. Transfer of data
For the purposes mentioned in section 4, as a global organization, ICC Services may need to transfer and process your personal information in a country other than your country of residence and/or outside of the European Union, to/in countries which may have different data protection laws.
In this case, ICC Services will put in place appropriate and adequate operational, organizational, procedural, and technical measures in order to ensure the security and confidentiality of your personal data.
Protecting your privacy and your personal information is a priority for ICC Services. ICC Services has taken reasonable measures to protect your personal information from loss, misuse and alteration. However, please be aware that no data transmission over the Internet or storage technology can be guaranteed to be 100% secure. ICC Services can only take steps to help reduce the risks of unauthorized access to information/data. Each individual using the Internet user can also take steps to help protect his/her personal information and is encouraged to do so to further minimize the likelihood that a security incident may occur.
8. Your rights
The collected information is necessary for your registration and, more generally, for the purposes described in section 4. It is subject to data processing at ICC. In application of the French law on data protection and the European Regulation on the protection of natural persons with regard to the processing of personal data and of the free movement of such data (General Data Protection Regulation “GDPR”) you will benefit from the right to access, rectification, erasure, restriction processing, object to the processing, portability. If you wish to exercise these rights and obtain all relevant information, please contact us at firstname.lastname@example.org
In which circumstances can you exercise your rights with ICC?
1. You have the right to obtain from the controller, confirmation as to whether or not your personal data is being processed, and, where that is the case, access to your personal data and the following information:
2. Where personal data is transferred to a third country or to an international organisation, you shall have the right to be informed of the appropriate safeguards relating to the transfer.
3. The controller shall provide a copy of the personal data undergoing processing. For any further copies you may request, the controller may charge a reasonable fee based on administrative costs.
4. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
i. the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
ii. you withdraw your consent;
iii. you object to the processing on grounds relating to your particular situation including profiling and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing;
iv. the personal data has been unlawfully processed;
v. the personal data has to be erased for compliance in accordance with European Union or French law.
i. exercising the right of freedom of expression and information;
ii. compliance with a legal obligation to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
iii. archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing;
iv. the establishment, exercise or defence of legal claims.
1. You shall have the right to obtain from the controller restriction of processing where one of the following applies:
2. Where processing has been restricted under paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
3. When you have obtained restriction of processing pursuant to paragraph 1, you shall be informed by the controller before the restriction of processing is lifted.
The controller shall communicate any rectification or erasure of personal data or restriction of processing carried out to each recipient to whom the personal data has been disclosed, unless this proves impossible or involves disproportionate effort. The controller shall inform you about those recipients if you request it.
1. You shall have the right to receive personal data which you have provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without hindrance from the controller to which the personal data has been provided, where:
2. In exercising your right to data portability pursuant to paragraph 1, you shall have the right to have your personal data transmitted directly from one controller to another, where technically feasible.
3. The exercise of your right to data portability shall be without prejudice to the right of erasure. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
4. The right to data portability shall not adversely affect the rights and freedoms of others.
1. You shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
2. This right shall not apply if the decision:
3. In the cases referred to in sub-paragraph (i) and (iii) above, the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, including the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.
If you no longer wish to receive communications from ICC, you may opt out by cancelling your subscription on the ICC Site through the link sent in each email you receive from ICC, or by sending an email to ICC_Connect@iccwbo.org.
9. Cookies Policy
Subject to your prior explicit consent where such consent is required by the applicable law in your jurisdiction, ICC Store Sites use “cookies” (i.e., small text files which are downloaded to a user’s device when visiting the ICC Store Sites) in order to improve navigation around the ICC Store Sites for the user and improve the quality of the ICC Store Sites.
The Site also uses Google Analytics with the anonymizer function, a web analytics service provided by Google. Google Analytics collects first-party cookies, data related to the device/browser, IP address and on-site/app activities to measure and report statistics about user interactions on the websites and/or apps that use Google Analytics. Google Analytics uses IP addresses to derive the geolocation of a visitor, and to protect the service and provide security to our customers. When anonymizer function is enabled, Google Analytics uses only a portion of an IP address collected, rather than the entire address. The last octet of the user’s IP address prior to its use and storage is removed, which means that the full IP address is never written to disk. This does slightly reduce the accuracy of geographic reporting.
More information on Google Analytics is available under: https://support.google.com/analytics/answer/6004245
More information about IP Anonymization in Analytics: https://support.google.com/analytics/answer/2763052?hl=en
Parameters of web browsers by default are generally set up in such a manner to accept cookies but you can easily change those parameters by modifying your preferences. If you choose to deactivate cookies, some functionalities, pages or parts of the ICC Site may not be accessible. ICC is not responsible in such cases.
For more information related to cookies parameters, you can consult the following websites:
CNIL – http://www.aboutcookies.org/en
Internet Explorer™ – http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari™ – http://support.apple.com/kb/ht1677?viewlocale=fr_FR
Chrome™ – https://support.google.com/chrome/answer/95647?hl=fr
Firefox™ – https://support.mozilla.org/fr/kb/activer-desactiver-cookies
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11. Social Networks
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